Audit Agent is a trading style of The Compliance Support Team Limited. The Compliance Support Team Limited Registration Address: Railex Business Centre, Crossens Way, Marine Drive, Southport, Merseyside, PR9 9LY | Company Number: 09358055 Registered with the Information Commissioners Office: ZA271648 Registered in England and Wales. Telephone calls may be recorded for training and quality purposes.
Trusted & Satisfied Customers
Money Management Team Limited (MMT)
Formed in 2010, MMT provide specialist financial reclaims advice for its customers. Specifically focused on financial reclaims. MMT are able to help their customers with PPI reclaims, a free PPI check and payday loan reclaims. Their teams have helped consumers reclaim millions in money they are owed, and continue to help thousands of people every month. Audit Agent listen to and report on 50 calls per week currently for MMT, focused on their offshore call centre in South Africa, as well as providing the UK Management Team with reassurance that all calls meet their expectations.
Gladstone Brookes Limited
Gladstone Brookes were formed in 2007 and have become a household name in consumer rights within the financial sector. They have reclaimed over £1 billion for their clients in mis-sold payment protection insurance claims. In cases where payment protection insurance was attached to the financial agreement, they successfully reclaim it for 91% of their clients. They are a market leader in their industry. Audit Agent listen and report on nearly 600 calls per week for Gladstone Brookes, including sales calls, customer service calls and payment collection calls.
Lead the Way Limited
Lead the Way Limited (LTW) offer "a complete solution to create more of your best customers through effective lead generation and pay on results campaigns". They have a 100-seat contact centre and offer their clients the complete solution for growing its customer base through lead generation. They design, create and manage bespoke marketing campaigns for their clients and can act as an extension of their existing workforce; taking on the challenge of marketing, staffing, training, telesales and systems integration. Audit Agent listen and report on over 100 calls per week for LTW, this call monitoring activity and the transparent reporting allows LTW to prove to its partners they are meeting and exceeding all quality expectations.
Arch Hall Limited
Arch Hall Limited were formed in 2013 and specialised in financial reclaims. Specifically, PPI and PBA claims. Arch Hall were able to carve out a niche in the PPI market as they have established fantastic relationships with firms within the Insolvency Service and some OR's (Official Receivers). This has enabled Arch Hall to help customers reclaim mis-sold PPI even where the customer has been through insolvency or bankruptcy - which is a unique selling point! Audit Agent listened and reported on around 50 calls per week for Arch Hall.